The search for quality

A colleague asked a senior executive of Louis Vuitton, the maker of high- end luggage and personal accessories, how they went about getting people to produce such high-quality products. The executive's answer was, "You look for people who seek quality in their personal life, and in all the things they use and possess. You can't train that into people."
The Extraordinary Leader, pg. 56

Vocabulary Help

  • high-end luggage - malas, bagagem, de luxo
  • high-quality - alta qualidade
  • life - vida
  • look for - procurar
  • people - pessoas
  • seek - procurar, buscar
  • senior executive - executivo senior
  • train - treinar


Borrowed from